Frequently Asked Questions
A blend of unlimited proactive and reactive IT support means nothing falls through the cracks. We work behind the scenes to ensure disaster recovery and business continuity plans are in place and that system security is up-to-date. Going forward, we continuously monitor for service outages so we can respond as soon as possible. Our tools predict hardware failures and notify us so we can catch issues before they can disrupt your business — but if they do, we’ve got that covered, too.
A disruption to your business can be costly, if not just downright frustrating. Managed IT services ensure that employees get the support they need when they need it, without having to worry about costs or wait around for the right person to help. We’ve got our eye on your technology systems and provide fast, efficient support when the duty calls. For planned projects, we implement systems with a mind for industry best practices and provide ongoing management and support once everything is in place.
Managed IT means predictable support costs, with the flexibility to scale up and down as your business adapts.
When a problem arises, budget should be the least of your worries. Managed IT blends proactive and reactive support at one predictable monthly fee. All our managed IT support clients receive responsive support simply by giving us a call or sending an email – it doesn’t have to be more complicated than that!
- A focus on implementing simple and elegant solutions to imminent issues and long-term goals.
- We prioritize saving costs for clients by implementing the right solutions from the start.
- With us, managed IT means that you’re able to reach a live person whenever and receive immediate support.
Supplement your existing IT team with our experts to carry out critical IT consulting functions, such as strategic advice, technical projects, second opinions, IT security and advanced Business Applications support.
We offer IT support anytime. We get that technology doesn’t always get the memo when it comes to working hours. Our team of technicians is available to solve your IT solution 24/7.
Network and cyber security is a high priority for any business these days. We prioritize systems that protect your critical data with enterprise-grade security.
That’s the beauty of IT consulting – you don’t need to know what you need before you come to us. We’re here to implement systems and put critical business continuity plans in place based on your business’ short-term and long-term goals.
This often means finding the best enterprise solutions at rates that are sustainable for your business. Thanks to cloud-based technology, it’s easy for us to make it a priority to give our clients enterprise-level solutions (the best of the best) at painless price points.
We help small to medium businesses receive reliable IT consulting throughout Calgary and surrounding areas.
If your needs have changed and you’re looking to make the switch from your current provider, we have a well-defined transfer process to make it as quick and painless as possible.
Before we begin, we’ll share our steps and the responsibilities for each party so you’re certain of what’s happening every step of the way. Rest assured that our process prioritizes two things: minimal downtime and disruption to your workday, and no risk of damage, data/email loss, or unauthorized access.
We know that making the switch might feel a bit awkward. Ask us how you can shop around without letting your current provider know, so you’re confident in your decision before you tell them.